Privacy Policy

Privacy Policy

Effective Date: July 10th, 2025

Valere Medical Aesthetics

www.valereaesthetics.ca (http://www.valereaesthetics.ca/)

1. Our Commitment to Your Privacy

At Valere Medical Aesthetics, your privacy is important to us. This policy outlines how we collect, use, store, and protect your personal information. By visiting our website or booking services with us, you consent to the practices described below.

2. Information We Collect

We may collect the following types of personal information:

  • Contact details: name, phone number, email address

  • Health-related details shared during consultations or on intake forms

  • Appointment data through our booking platform (Jane App)

  • Payment information, if processing occurs online

  • Website usage data (via analytics tools like Google Analytics, if enabled)

3. How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Communicate about your treatment or booking

  • Send appointment reminders or follow-ups

  • Respond to your inquiries

  • Improve our services and user experience

  • We do not sell or rent your personal data to third parties.

4. How We Share Your Information

Your information may be shared with:

  • Our booking platform provider (Jane App), under strict data protection contracts

  • Email service providers we use to communicate with you

  • Medical partners (e.g., your treating nurse or medical director) only as necessary for your care

  • All third parties are obligated to protect your information according to Canadian privacy laws.

5. How We Store and Protect Your Data

We take reasonable precautions to secure your data:

  • Encrypted booking and intake forms (via Jane App)

  • Secure devices and accounts for communication

  • Access limited to authorized team members only

6. Your Rights

You have the right to:

  • Access the personal information we have about you

  • Request corrections or updates

  • Withdraw your consent at any time

  • Request deletion of your records (subject to legal/medical obligations)

To exercise these rights, please email us at:

📧 privacy@valereaesthetics.ca (you can also use sara@valereaesthetics.ca if preferred)

7. Cookies and Website Analytics

If we use cookies or website tracking tools, it will be to improve your browsing experience and understand general website traffic. You can manage cookie preferences in your browser settings.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

sara@valereaesthetics.ca

jen@valereaesthetics.ca

267 Fanshawe Park Road West, London, ON